Electronic Record Management System and Efficiency in the University of Lagos, Nigeria.

Abstract

Management of records has always been the life wire of every formal organisation. Since the introduction of computer and information technology in general, this managerial function has taken a new dimension. This study examined electronic record management system and efficiency in the University of Lagos, Nigeria. Descriptive survey research design was used for the study and three research questions were answered. The population comprised all the 12 faculties with their 1,400 members of academic staff, 3,288 non-teaching staff in all the non-academic departments, and all the 77 heads of departments in the University. Simple random sampling techniques was used to select 36 academic staff from two faculties, 330 non-teaching staff at the Registry Department, and 14 heads of departments from the Faculties of Education and Science. A total of 380 participants were used. A self-designed instrument entitled: “E-Management System and University Efficiency Questionnaire” was used to collect data. The data were analysed with mean and standard deviation. The study found out that the introduction and use of electronic record management system in the University of Lagos have greatly reduced the turnaround time in the treatment of official memoranda; that dissemination of information to members of staff has positively improved with the use of electronic record management system; and that the speed of processing students’ results has also increased. It was therefore recommended among others, that, the university management should further increase the knowledge of electronic record management among her members of staff as well as ensuring regular supply of electricity to facilitate uninterrupted access to information as and when due.