SCHOOL CONFLICT MANAGEMENT TECHNIQUES FOR IMPROVED TEACHERS JOB PERFORMANCE IN PUBLIC SECONDARY SCHOOLS IN RIVER STATE
Keywords:
school conflict, management techniques, job performanceAbstract
The study aimed to determine the effectiveness of school conflict management techniques in improving teachers' job performance in public secondary schools in River State. A descriptive survey design was used, with a self-designed questionnaire titled the School Conflict Management Techniques Questionnaire (SCMTQ) used for data collection. The study involved 6,893 teachers from 286 public secondary schools in River State, with a sample size of 378 respondents. The results showed that accommodating techniques had the highest influence on male and female teachers in urban and rural areas, followed by compromising, competing, collaborating, and avoiding techniques. The study also found a significant mean score difference in the influence of conflict management techniques on teachers' job performance. Based on these findings, recommendations were made for improving conflict management practices in public secondary schools.
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Copyright (c) 2024 OGOCHUKWU JUDITH OFFIA , Ibrahim Abudullahi
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